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Renewal By Andersen Windows Complaint - Worst Customer Service Ever - Replacement Windows
Renewal By Andersen Windows Complaint

Renewal By Andersen Windows Complaint

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Worst Customer Service Ever - Replacement Windows


Our appointment was scheduled over 3 weeks prior to the appointment date. We were told that a representative would call us 48 hours prior to the appointment date to confirm the day and time. No one called as promised. On the day of our appointment (Saturday) an individual from the company (Gigi) left a message on our answer machine that she was calling to confirm our appointment and that we needed to call back. I called her back and surprisingly, she wasn't available. I was transferred to an "Account Manager" who informed me that all of their representatives were already booked for the day and the best they could do was reschedule for Tuesday at noon. Wow, how awesome is that? Both my wife and I work Monday - Friday which is why we scheduled the appointment on a Saturday. This company is run by a bunch of incompetent MORONS whose only objective is to take your money. The ironic part in all of this is that while I was waiting on the phone to speak to someone, the recorded message says, "We don't treat you like other companies. We make sure we treat you the way you want to be treated." What a bunch of BS!


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